We usually process orders the same or next business day of receipt.
Our shipping costs for most items under $200.00 are based on each item's size, weight, shipping method and delivery address.
We will be pleased to advise of your shipping cost when you place your order. Upon checkout you may choose either FedEx or UPS for reliable delivery of your packages in the US, Canada and worldwide. Both carriers provide real-time quotes for your order and services designed to meet all your shipping needs. Our online shipping quotes are direct from the carriers and are based on destination and weight of the products you have purchased. Please refer to the chart below to calculate total delivery time for your order.
| Service |
Package |
Content |
Speed |
Cost |
|
UPS Standard
|
50 lbs or less |
Any mailable item |
3-7 business days
|
based on weight, distance, and shape
|
|
UPS Expedited
|
50 lbs or less |
Any mailable item |
2–3 business days
|
based on weight, distance, and shape
|
|
UPS Express Saver
|
13 oz or less |
Any mailable item |
Delivery by 12:00 noon the next business day to most metropolitan areas
|
based on weight, distance, and shape
|
|
UPS Express Early A.M.
(1 Day)
|
50 lbs or less |
Any mailable item |
Guaranteed, door-to-door, next business day delivery by 8:00 a.m. to most major metropolitan cites
|
based on weight, distance, and shape
|
|
UPS Express
(1 Day)
|
50 lbs or less |
Any mailable item |
Guaranteed delivery by 10:30 a.m. the next business day to major U.S. metropolitan areas
Typical two-day delivery to other destinations worldwide
|
based on weight, distance, and shape
|
| Service |
Package |
Content |
Speed |
Cost |
|
Ground Service
|
50 lbs or less |
Any mailable item |
2-7 business days
|
based on weight, distance, and shape
|
|
Priority (by 10:30AM, later for rural)
|
50 lbs or less |
Any mailable item |
10:30 a.m. next business day
|
based on weight, distance, and shape
|
|
First Overnight
|
13 oz or less |
Any mailable item |
8 a.m. next business day
|
based on weight, distance, and shape
|
We are pleased to provide free shipping to a single point on orders over $200.00.
Free shipping orders go Standard Ground Shipping. (3-7 days)
Free shipping orders only available throughout North America destinations.
Returns
Your satisfaction is guaranteed. Should you wish to make a return, please ship the item and your packing slip to:
Path Pet Products Inc.
48 Alness Street
Toronto, Ontario Canada M3J 2G9
You will be credited within 48 hours of processing your return. Please note on the packing slip why you decided to return our product so that we can improve our service.
For your protection, we encourage you to send your return via UPS. We will pick up the shipping cost if your return is the result of an incorrect shipment by Path Pet Products, or a damaged or defective product. Note: We only pay for ground service on returned shipments. We require you to pay for return shipping for any other reason. CODs are not accepted.
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